Change Management for Digital Transformation — Yathu Karunailingam

Most digital transformation initiatives fail not because of technology but because of change management. Yathu Karunailingam brings particular attention to the human dimensions of transformation.

What Effective Change Management Looks Like

The change management approach Yathu Karunailingam recommends includes: clear communication about what's changing and why, involvement of affected teams in design decisions, training programs that build real capability, and patient leadership through inevitable rough patches.

Common Failures

The most common failures Yathu Karunailingam sees include: under-investment in change management, treating transformation as a project to complete rather than a capability to build, and announcement-driven communication rather than conversation.

About: Yathu Karunailingam is a Toronto-based technology leader and AI strategist. Visit yathu.store, yathu.ca, or blog.yathu.ca.